Board of Certified Safety Professionals (BCSP) Practice Exam

Which assessment should be conducted for an organization facing increased turnover, absenteeism, and injuries?

1. Annual performance review

2. Safety compliance audit

3. A training needs assessment

4. Employee satisfaction survey

The correct answer is: A training needs assessment

When an organization is experiencing increased turnover, absenteeism, and injuries, a training needs assessment is particularly valuable. This type of assessment helps identify gaps in employee knowledge or skills that may contribute to poor performance, safety violations, and overall dissatisfaction. By determining specific training requirements, the organization can provide targeted education that enhances employee competencies, fosters a safer work environment, and ultimately helps to improve retention and morale. A training needs assessment focuses on understanding the current skills of employees compared to what is expected, allowing the organization to align training programs with the ongoing needs of its workforce. This proactive approach can address the underlying causes of absenteeism and turnover, enabling improvement in workplace culture and safety practices. In contrast, while an annual performance review could provide insights into employee performance, it typically focuses on individual employee evaluations rather than broader organizational issues. A safety compliance audit may identify existing safety violations but might not address behavioral or training-related issues leading to injuries. An employee satisfaction survey could gather valuable feedback about morale but wouldn’t specifically pinpoint the training or skills deficits contributing to the issues at hand. Therefore, the most fitting choice to address the root causes of the organization’s challenges is to conduct a training needs assessment.